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Privacy Policy

Last updated: February 18, 2026

1. Introduction

Harvyn Ridge ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at harvynridge.com or purchase our products through Amazon.com and other authorized retail channels.

2. Information We Collect

2.1 Information You Provide

  • Contact information: name, email address, phone number, and mailing address when you contact our customer support.
  • Communication records: messages you send us via email, phone, text message (SMS/MMS), or online forms.
  • Account information: if you create an account on our website, we collect credentials and profile details necessary to manage your account.

2.2 Information Collected Automatically

  • Device and usage data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our site.
  • Cookies and similar technologies: we use cookies, web beacons, and similar technologies to enhance your browsing experience and analyze site traffic.

2.3 Information from Third Parties

  • Marketplace data: order and fulfillment information provided by Amazon and other retail platforms through which you purchase our products.
  • Service providers: analytics and communication platforms that help us understand usage patterns and improve our services.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders and returns.
  • Respond to your questions, requests, and customer support inquiries.
  • Send transactional communications (order confirmations, shipping updates).
  • Send promotional communications, but only where you have opted in. You may opt out at any time.
  • Improve our website, products, and services.
  • Detect and prevent fraud and unauthorized access.
  • Comply with legal obligations.

4. Text Messaging (SMS/MMS)

If you provide your phone number and consent to receive text messages, we may send you order updates, shipping notifications, customer support replies, and promotional messages. Message and data rates may apply. Message frequency varies.

  • You can opt out of text messages at any time by replying STOP to any message.
  • For help, reply HELP or contact us at [email protected].
  • We will not share your phone number or text messaging consent with third parties for marketing purposes.
  • Consent to receive text messages is not a condition of purchase.

5. Sharing Your Information

We do not sell your personal information. We may share information with:

  • Service providers: companies that help us operate our business (fulfillment, shipping, payment processing, analytics, customer communications).
  • Legal requirements: when required by law, regulation, subpoena, or court order.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

7. Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure password hashing, access controls, and regular security assessments. However, no method of transmission or storage is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your information.
  • Opt out of marketing communications.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at [email protected].

9. Children's Privacy

Our website and services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

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